{"id":753,"date":"2026-07-24T10:27:29","date_gmt":"2026-07-24T08:27:29","guid":{"rendered":"https:\/\/autorental.ba\/?page_id=753"},"modified":"2026-07-26T00:12:41","modified_gmt":"2026-07-25T22:12:41","slug":"before-your-rental","status":"publish","type":"page","link":"https:\/\/autorental.ba\/en\/cesta-pitanja\/prije-najma\/","title":{"rendered":"Before Rental"},"content":{"rendered":"
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Before Rental<\/h1>\n \n \n <\/div>\n <\/section>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \n <\/svg><\/span>\n Before Rental<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n <\/h3>\n \n \n
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  • \n Is it necessary to provide the exact vehicle pickup time when making a reservation?<\/a>\n <\/li>\n
  • \n How far in advance should I make a reservation?<\/a>\n <\/li>\n
  • \n Which payment methods do you accept?<\/a>\n <\/li>\n
  • \n Can I pay for the rental when collecting the vehicle?<\/a>\n <\/li>\n
  • \n Can the rental period be shorter than 24 hours?<\/a>\n <\/li>\n <\/ul>\n \n
    \n Read more<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n
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    \n \n <\/svg><\/span>\n Vehicle Reservation<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n <\/h3>\n \n \n
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    • \n What do I need to rent a vehicle?<\/a>\n <\/li>\n
    • \n Is there a fee for making or cancelling a reservation?<\/a>\n <\/li>\n
    • \n Do I need to select an additional protection package when making the reservation, or can I decide when collecting the vehicle?<\/a>\n <\/li>\n
    • \n Is vehicle delivery or collection at a specific address available?<\/a>\n <\/li>\n
    • \n Which payment methods do you accept?<\/a>\n <\/li>\n <\/ul>\n \n
      \n Read more<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n
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      \n \n <\/svg><\/span>\n Vehicle Pick-Up<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n <\/h3>\n \n \n
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      • \n Can I collect and return the vehicle outside business hours?<\/a>\n <\/li>\n
      • \n What should I do if the vehicle is not provided with a full fuel tank?<\/a>\n <\/li>\n
      • \n Is there a mileage limit?<\/a>\n <\/li>\n
      • \n What is the cross-border fee, and when is it charged?<\/a>\n <\/li>\n
      • \n Which payment methods do you accept?<\/a>\n <\/li>\n <\/ul>\n \n
        \n Read more<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n
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        \n \n \n \n \n \n \n<\/svg><\/span>\n During Your Rental<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n <\/h3>\n \n \n
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        • \n Can someone other than the main driver return the vehicle?<\/a>\n <\/li>\n
        • \n Where can I check which type of fuel the vehicle requires?<\/a>\n <\/li>\n
        • \n What should I do if I lose the key, vehicle documents or registration plate?<\/a>\n <\/li>\n
        • \n What should I do if the vehicle breaks down or gets a flat tyre?<\/a>\n <\/li>\n
        • \n What is the procedure if the vehicle breaks down abroad?<\/a>\n <\/li>\n <\/ul>\n \n
          \n Read more<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n
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          \n \n \n \n \n \n \n<\/svg><\/span>\n Vehicle Return<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n <\/h3>\n \n \n
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          • \n Can my credit card be charged after the rental period?<\/a>\n <\/li>\n
          • \n Can I return the vehicle before the scheduled return date?<\/a>\n <\/li>\n
          • \n How late can I return the vehicle without an additional charge?<\/a>\n <\/li>\n
          • \n Can someone other than the main driver return the vehicle?<\/a>\n <\/li>\n
          • \n What happens if I do not have time to refuel the vehicle?<\/a>\n <\/li>\n <\/ul>\n \n
            \n Read more<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n
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            \n \n \n \n \n \n<\/svg><\/span>\n Technical Questions<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n <\/h3>\n \n \n
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            • \n Is smoking allowed in the vehicle?<\/a>\n <\/li>\n
            • \n Are pets allowed in the vehicle?<\/a>\n <\/li>\n
            • \n How do I install a child seat, and are the seats inspected and cleaned?<\/a>\n <\/li>\n
            • \n What should we do if we no longer need the rented additional equipment or if it has a technical issue?<\/a>\n <\/li>\n
            • \n Will I receive a replacement vehicle if the original vehicle is damaged due to my fault?<\/a>\n <\/li>\n <\/ul>\n \n
              \n Read more<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n <\/div>\n <\/div>\n <\/section>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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              \n \n Is it necessary to provide the exact vehicle pickup time when making a reservation?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              When making a reservation, you must provide the exact vehicle pickup time. Should you need to change it later, please contact us and we will do our best to accommodate your request.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n How far in advance should I make a reservation?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              A reservation should be made at least 24 hours before vehicle pickup. During the high-demand season, particularly in July and August, we recommend booking at least 72 hours in advance.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n I did not receive my reservation confirmation. Who should I contact?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              If you have not received the reservation confirmation at the email address you provided, please check your spam or junk folder. If you still cannot find it, contact us at info@autorental.ba or call +387 61 22 00 00.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Is there a fee for making or cancelling a reservation?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              No. There is no fee for making or cancelling a reservation.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Why is a credit card required?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              A credit card serves as security for the rental payment. When the vehicle is collected, an amount corresponding to your liability is pre-authorised on the credit card. The amount depends on the selected protection package.\n\nDepending on the bank, it may take up to 30 days for the reserved funds to be released.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Can I leave the security deposit in cash?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              Yes. The security deposit can be provided either in cash or by credit card.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Which payment methods do you accept?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              You can pay by credit or debit card, in cash using the local currency BAM, or by bank transfer when this option is specified during the reservation process.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Can I receive an R1 invoice for the vehicle rental?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              Yes.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Can my credit card be charged after the rental period?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              Your card may be charged after the rental if an additional payment becomes necessary, for example due to parking fines, traffic violations or damage discovered after the vehicle has been washed that was not visible because the vehicle was returned excessively dirty. You will be notified of any subsequent charges by email or telephone.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Can I pay for the rental when collecting the vehicle?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              Yes, you can pay when collecting the vehicle. In that case, the pre-authorisation amount may be reduced. Depending on the selected protection package, pre-authorisation may not be required or may be reduced to a minimum.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n What are the minimum and maximum age requirements for renting a vehicle?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              The minimum age for renting a vehicle is 18, and the driver must have held a valid driving licence for at least one year.\n\nDrivers under the age of 20 are required to pay a young driver fee. There is no maximum age limit.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Is there a mileage limit?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              No. Unlimited mileage is included.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Can the rental period be shorter than 24 hours?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              Yes, the rental period can be shorter than 24 hours. However, the minimum charge is equivalent to one full rental day, or 24 hours.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n How long will the vehicle remain available if I am late for the agreed pickup time?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              If you notify us in advance, the vehicle will be held until you arrive. Without prior notice, we cannot guarantee that the vehicle will remain available.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n Should I inspect the vehicle when collecting it?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              Yes. You will inspect the vehicle together with one of our employees and compare any existing damage with the damage recorded in the rental agreement.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

              \n \n What happens if I receive a parking fine or another traffic fine?<\/span>\n \n <\/svg><\/span>\n <\/svg><\/span>\n <\/span>\n <\/button>\n \n
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              If you commit a traffic or parking offence, we will receive the fine as the registered owner of the vehicle and notify you by email or telephone.\n\nIn accordance with applicable laws, we are also required to provide your details and a copy of the rental agreement to the police authority that issued the fine.<\/p><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n <\/div>\n <\/section>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

              Prije najma Prije najma Da li je prilikom rezervacije obavezno navesti ta\u010dno vrijeme preuzimanja vozila? Koliko unaprijed moram napraviti rezervaciju? Koje vrste pla\u0107anja nudite? Mogu li platiti najam prilikom preuzimanja vozila? Mo\u017ee li najam trajati manje od 24 sata? Pro\u010ditaj vi\u0161e Rezervacija vozila \u0160to mi je sve potrebno za iznajmiti vozilo? Pla\u0107a li se izrada […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":730,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-753","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/autorental.ba\/en\/wp-json\/wp\/v2\/pages\/753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autorental.ba\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/autorental.ba\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/autorental.ba\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/autorental.ba\/en\/wp-json\/wp\/v2\/comments?post=753"}],"version-history":[{"count":55,"href":"https:\/\/autorental.ba\/en\/wp-json\/wp\/v2\/pages\/753\/revisions"}],"predecessor-version":[{"id":1264,"href":"https:\/\/autorental.ba\/en\/wp-json\/wp\/v2\/pages\/753\/revisions\/1264"}],"up":[{"embeddable":true,"href":"https:\/\/autorental.ba\/en\/wp-json\/wp\/v2\/pages\/730"}],"wp:attachment":[{"href":"https:\/\/autorental.ba\/en\/wp-json\/wp\/v2\/media?parent=753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}