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    Frequently Asked Questions

    We have extracted the most frequently asked questions and answers.

    What is a cross-border fee and when is it paid?

    How far in advance do I need to make a reservation?

    Is there a fee for making or canceling a reservation?

    What if I receive a traffic fine during the rental period?

    Is there a charge for chemical or deep cleaning service for the vehicle?

    What is covered by the insurance packages?

    What is the minimum and maximum age to rent a vehicle?

    Can the rental period be less than 24 hours?

    Is smoking allowed in the vehicle?

    What if I lose the key, documents, or registration plate?

    What is a cross-border fee and when is it paid?

    How far in advance do I need to make a reservation?

    Is there a fee for making or canceling a reservation?

    What if I receive a traffic fine during the rental period?

    Is there a charge for chemical or deep cleaning service for the vehicle?

    What is covered by the insurance packages?

    What is the minimum and maximum age to rent a vehicle?

    Can the rental period be less than 24 hours?

    Is smoking allowed in the vehicle?

    What if I lose the key, documents, or registration plate?