We are focused on our clients and on fulfilling all their requirements. We are a company that has the highest percentage of returning clients in Bosnia and Herzegovina, which we are extremely proud of. First of all, respect for our clients and a friendly attitude towards them is what makes us special.
In a very simple way, select the dates and place of pickup and return of the vehicle.
Look at the available vehicles during that period and choose the one that will best suit your needs with additional equipment.
Enter your basic information for the reservation and then confirm it with one click!
Our company is the leading provider in Bosnia and Herzegovina with the highest number of returning customers, and we take pride in that!
Great vehicles at fair prices are definitely a good reason why customers choose us.
Our customer support is always available and designed on a 24/7/365 basis.
Our clients are always our top priority, and their satisfaction is our primary goal.
"The best car rental company. The have great cars and great deals. Also, the the people were very nice and friendly I’m so happy to deal with them. And I would recommend everyone to choose Autorental. They made our experience great."
"Gutes Auto, schneller und freundlicher Service. Alles sehr unkompliziert. Sie haben das Auto sogar bei uns im Hotel abgeholt. Sehr nett. Kann ich empfehlen."
"If you need to rent a car in bosnia Autorental is the best. 5 star service. They are always polite and never over charge like rest of the other rental companies."
"Highly recommend! Easy process and friendly staff, you will not be disappointed. Communication through whatsapp also was very quick and easy."
"I recommend this lovely rental car company if you visiting sarajevo. Full insurance with reasonable price. No hidden charges. Easy to deal."
"Good place, good people, true and comfortable conditions. i used automatic Reno Clio 40 EUR/day and stay very glad!"
"Odlična usluga, puno osiguranje, BEZ SKRIVENIH NAKNADA! Topla preporuka, bolje od velikih kompanija za iznajmljivanje."
The cross-border fee is only paid if you are traveling outside the borders of Bosnia and Herzegovina. The fee of 30 KM is paid once, and the reason is that in the event of any breakdown outside the borders of Bosnia and Herzegovina, the repair or replacement of the vehicle is significantly more expensive than within the borders of Bosnia and Herzegovina.
A reservation needs to be made at least 24 hours before vehicle pickup, while during high-demand season (July and August), it is preferable to make the reservation at least 72 hours before vehicle pickup.
There is no fee for making or canceling a reservation.
If you commit any traffic violation, we as the vehicle owner will receive the fine, and we will inform you via email or phone. Additionally, we are obliged by law to provide your information along with the rental contract to the police department that issued the fine.
Yes, if the vehicle is not returned in the same condition as it was received, meaning if the interior of the vehicle is dirty or if there was smoking inside the vehicle despite the no-smoking policy.
The BASIC package - This package is included in the rental price. In this package, the client is responsible for the costs of damage to the vehicle up to the amount of 1000 KM if all the agreed and clearly defined regulations, which are an integral part of the contract and are clearly stated on our company's website, are respected at the time of the damage. Additionally, the client bears the costs in the event of theft or attempted theft of the vehicle up to 1000 KM. This package does not cover damage resulting from destruction/damage to car tires, rims, or wheel covers, the lower part of the vehicle, and glass or panoramic roof.
Paket PLUS – U ovom paketu troškove nastale štete na vozilu do iznosa od 500 KM plaća klijent ukoliko su prilikom nastanka prethodno opisane štete poštovani svi ugovoreni i jasno definisani propisi koji su sastavni dio ugovora i koji su jasno navedeni na web stranici naše kompanije. Također klijent snosi troškove u slučaju krađe ili pokušaja krađe vozila do 500 KM. Ovim paketom nije pokrivena šteta nastala uslijed uništenja/oštećenja automobilskih guma, naplatka ili poklopca naplatka, donjeg dijela vozila i stakala odnosno panoramskog krova.
The RELAX package - This package covers all costs in the event of a traffic accident, theft, or attempted theft of the vehicle, regardless of their amount, but only if all agreed and clearly defined regulations on the contract or on our company's website are respected at the time of the traffic accident or theft of the vehicle. This package also covers damage resulting from destruction/damage to car tires, rims, or wheel covers, the lower part of the vehicle, and glass or panoramic roof.
The minimum age to rent a vehicle is 18 years with at least one year of driving experience. Drivers under the age of 20 pay a young driver fee. There is no maximum age limit.
The rental period can be less than 24 hours, but the minimum charge is for 1 day, or 24 hours.
Smoking is not allowed in our vehicles. If the smoking ban is violated, a fee for the vehicle's chemical cleaning service will be charged.
In that case, please contact our branch immediately so that we can take necessary steps to allow you to continue using the vehicle as soon as possible.
The cross-border fee is only paid if you are traveling outside the borders of Bosnia and Herzegovina. The fee of 30 KM is paid once, and the reason is that in the event of any breakdown outside the borders of Bosnia and Herzegovina, the repair or replacement of the vehicle is significantly more expensive than within the borders of Bosnia and Herzegovina.
A reservation needs to be made at least 24 hours before vehicle pickup, while during high-demand season (July and August), it is preferable to make the reservation at least 72 hours before vehicle pickup.
There is no fee for making or canceling a reservation.
If you commit any traffic violation, we as the vehicle owner will receive the fine, and we will inform you via email or phone. Additionally, we are obliged by law to provide your information along with the rental contract to the police department that issued the fine.
Yes, if the vehicle is not returned in the same condition as it was received, meaning if the interior of the vehicle is dirty or if there was smoking inside the vehicle despite the no-smoking policy.
The BASIC package - This package is included in the rental price. In this package, the client is responsible for the costs of damage to the vehicle up to the amount of 1000 KM if all the agreed and clearly defined regulations, which are an integral part of the contract and are clearly stated on our company's website, are respected at the time of the damage. Additionally, the client bears the costs in the event of theft or attempted theft of the vehicle up to 1000 KM. This package does not cover damage resulting from destruction/damage to car tires, rims, or wheel covers, the lower part of the vehicle, and glass or panoramic roof.
The PLUS package - In this package, the client is responsible for the costs of damage to the vehicle up to the amount of 500 KM if all the agreed and clearly defined regulations, which are an integral part of the contract and are clearly stated on our company's website, are respected at the time of the damage. Additionally, the client bears the costs in the event of theft or attempted theft of the vehicle up to 500 KM. This package also covers damage resulting from destruction/damage to car tires, rims, or wheel covers, the lower part of the vehicle, and glass or panoramic roof.
The RELAX package - This package covers all costs in the event of a traffic accident, theft, or attempted theft of the vehicle, regardless of their amount, but only if all agreed and clearly defined regulations on the contract or on our company's website are respected at the time of the traffic accident or theft of the vehicle. This package also covers damage resulting from destruction/damage to car tires, rims, or wheel covers, the lower part of the vehicle, and glass or panoramic roof.
The minimum age to rent a vehicle is 18 years with at least one year of driving experience. Drivers under the age of 20 pay a young driver fee. There is no maximum age limit.
The rental period can be less than 24 hours, but the minimum charge is for 1 day, or 24 hours.
Smoking is not allowed in our vehicles. If the smoking ban is violated, a fee for the vehicle's chemical cleaning service will be charged.
In that case, please contact our branch immediately so that we can take necessary steps to allow you to continue using the vehicle as soon as possible.
There is a 5$ delivery fee if the order value is 50$ or more. If the order value is less than 50$, we charge BDT 10$ delivery fee.
Didn't find your question?
Please see other questions and answersMonday: 08:00 – 18:00
Tuesday: 08:00 – 18:00
Wednesday: 08:00 – 18:00
Thursday: 08:00 – 18:00
Friday: 08:00 – 18:00
Sathurday: 08:00 – 18:00
Sunday: closed
Our support is available 24/7/365!
Autorental d.o.o.
Hotel Holiday
Zmaja od Bosne 4
71000 Sarajevo
Bosnia and Herzegovina
Mobile: +387 61 220 000
Mobile: +387 61 101 101
Landline: +387 33 555 444
E-mail: info@autorental.ba