Vehicle return
Can the credit card be charged after the vehicle rental?
Yes, in case there is a need for any additional charges after the rental (e.g., fines for improper parking during the vehicle rental, traffic violations, damages discovered after washing the vehicle that were not visible if the vehicle was extremely dirty). You will be informed about all subsequent charges via email or phone.
Can I pick up and return the vehicle outside of office hours?
Can I return the vehicle before the scheduled return date?
Yes, you can return the vehicle before the scheduled date with prior notice. In this case, we will refund you the difference for the remaining unused rental days.
What is the allowed delay for returning the vehicle without additional charges?
The allowed delay is 2 hours. After that time, an additional day of rental will be charged.
Can someone else return the vehicle instead of the main driver?
Yes, but in that case, the person must be indicated on the contract as an additional driver.
What if I haven't had time to refuel?
When returning the vehicle, you will pay for the missing fuel along with a refueling service fee.
Is there a charge for chemical or deep cleaning service for the vehicle?
Yes, if the vehicle is not returned in the same condition as it was received, meaning if the interior of the vehicle is dirty or if there was smoking inside the vehicle despite the no-smoking policy.